Automating Empathy: Decoding Technologies that Gauge Intimate Life
Nov 22, 2023·
·
0 min read
Andrew McStay

Abstract
Automating Empathy assesses technologies used to gauge how people are feeling. The book begins by historically situating the belief that by reading the body and its expressions one might ‘feel-into’ another. Finding this premise to be epistemologically problematic, the book then progresses to highlight the role of ethics. Automating Empathy advances a ‘hybrid’ approach to questions of technology and ethics, which starts from the position that people are entangled in new technologies. The book is pluralistic, attending to philosophies well-equipped to deal with questions of what is collectively good for society in relation to technologies that interact with intimate dimensions of human life.
Type
Publication
Oxford University Press

Authors
Professor of Technology and Society
Professor of Technology and Society at Bangor University, Director of the Emotional AI Lab, and Chair of IEEE 7014.1-2026 — the world’s first international standard on emulated empathy in AI. My research examines emotional and empathic AI, AI governance, and the risks of AI-enabled manipulation and scams. I also work with organisations as an independent consultant and via Duco Experts, with clients including leading AI labs, the US Government, and Fortune 500 companies.